Start a return

EU consumers: legal 14-day right of withdrawal from the day after you receive the goods. Submit your request below. Do not ship anything until we confirm your request and send instructions.

EU · 14 days

Right of withdrawal for EU consumers. No reason required. Non-EU: sales final (except defect or our error).

Wait for confirmation

Do not ship until we confirm your request and send return instructions.

Unused only

Custom, heat-molded, blade-mounted, or used items are not eligible for withdrawal.

Brief summary: unused, original packaging/tags; you pay return shipping (unless defect or our error). Size exchanges (swapping for a different size): you pay a flat shipping fee of €10 within the Netherlands, or €20 outside the Netherlands within Europe.

Request a return or exchange

Fields marked * are required. We do not publish a public email — use this form only. Submissions go to our shop inbox.

After you submit, a printable packing slip with your RMA number will appear. Do not ship until we approve the request. If you don't hear from us within 48 hours, please email shorttrackequipment@gmail.com.
Cancel · FAQ

Short Track Equipment · After you submit, a printable packing slip with your RMA number will appear. Do not ship until we approve the request. If you don't hear from us within 48 hours, please email shorttrackequipment@gmail.com.