Start a return
EU consumers: legal 14-day right of withdrawal from the day after you receive the goods. Submit your request below. Do not ship anything until we confirm your request and send instructions.
EU · 14 days
Right of withdrawal for EU consumers. No reason required. Non-EU: sales final (except defect or our error).
Wait for confirmation
Do not ship until we confirm your request and send return instructions.
Unused only
Custom, heat-molded, blade-mounted, or used items are not eligible for withdrawal.
Brief summary: unused, original packaging/tags; you pay return shipping (unless defect or our error). Size exchanges (swapping for a different size): you pay a flat shipping fee of €10 within the Netherlands, or €20 outside the Netherlands within Europe.
Short Track Equipment · After you submit, a printable packing slip with your RMA number will appear. Do not ship until we approve the request. If you don't hear from us within 48 hours, please email shorttrackequipment@gmail.com.